2018

ANNUAL &
SUSTAINABILITY
REPORT

2018

ANNUAL &
SUSTAINABILITY
REPORT

2018 snapshot 1

  • Shareholder highlights

    Shareholder highlights Shareholder highlights

  • Financial highlights 3

    Financial highlights Financial highlights

  • Operational highlights

    Operational highlights Operational highlights

  • Sustainability highlights

    Sustainability highlights Sustainability highlights
  1. The information in the tables above is extracted or derived from the Group’s audited financial statements included on pages 86 to 161 of this Annual Report. The Group Chief Financial Officer’s report sets out further analysis of the results to assist in comparison of the Group’s performance against 2018 targets provided to the market.
  2. Cash profit ROE from continuing operations excluding gains (losses) on disposals.
  3. 2017 and 2018 figures reflect results for continuing operations only.
  4. Excludes premium rate changes relating to compulsory third party motor (CTP).
    5.

Group Chief Executive Officer’s report

CEO report

A stronger
and simpler QBE

The actions we have taken this year to simplify the Group, upgrade core capabilities in pricing, underwriting and claims management and implement a rigorous performance management framework have delivered meaningful improvement in the underlying quality of our business and our financial performance in 2018.

The positive momentum we have built throughout 2018, combined with our 2019 strategic agenda, positions us well to deliver value for our shareholders in 2019 and beyond. Set out hereafter is our progress against the seven key priorities we set ourselves at the start of 2018.

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2019 priorities

2019 priorities

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Divisions at a glance

Divisions at a glance map
Asia Pacific Operations Australian and New Zealand Operations Equator Re European Operations North American Operations

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  1. Excludes transaction to reinsure US liabilities.
  2. Excludes the impact of changes in risk-free rates used to discount net outstanding claims.
  3. Excludes one-off impact on the Group’s underwriting result due to the Ogden decision in the UK.
  4. Excludes transaction to reinsure Hong Kong construction workers’ compensation liabilities.
  5. Excludes LPT transactions with North American Operations.
    6.

Sustainability

  • Our approach

    Our approach

  • Sustainability framework

    Sustainability framework

  • Sustainable Development Goals

    UN

  • Climate risk and the insurance sector

    Climate risk and the insurance sector
  1. Sustainable Insurance: Turning environmental, social and governance challenges into sustainable opportunities.
    2.

Our stories

Ending the dementia stigma
Innovation and disaster response
Partnership for carbon neutrality
Transitioning towards a low‑carbon economy
Championing change
Lauren Parker – ambitions for Tokyo
Championing change

Downloads

2018 Annual Report
2018 Annual
Report

Download PDF

2018 Sustainability Report
2018 Sustainability
Report

Download PDF

Notice of Annual General Meeting
Notice of Annual
General Meeting

Download PDF

2018 in review
2018 in
review

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Our approach to climate change
Our approach to
climate change

Download PDF

 

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All amounts in this report are US dollars unless otherwise stated.
For all page number references please refer to the QBE Insurance Group Annual Report 2018 (complete PDF) located in the Download centre.